Council housing

When calling 0800 590 542, you may hear interference/crackling on the line. The issue is being looked at and we hope to have this sorted as soon as possible. Please continue with the call if you are able to, as the noise does eventually disappear. We apologise for any inconvenience this may cause.

Find a home

Made up of bustling towns and quiet villages, Bassetlaw is a great place to live.

Repairs & home improvements

Council house tenants can pay rent, report repairs and find information about their tenancy.

Tenant Support & Wellbeing Service

Bassetlaw District Council has partnered with Life and Progress to bring tenants of our District the Tenant Support & Wellbeing Service (TSWS).

Council housing services online

Report housing repairs, damp, condensation, pay your rent and much more.

Make a general enquiry

If you have a general enquiry, please use this form to ask us about it.

Request for housing service, comment, suggestion or compliment

Committed to delivering excellent housing services

Supported housing

Bassetlaw District Council's supported housing team provide support and reassurance to tenants who wish to live independently in their own homes for longer.

Choice based lettings policy

The Council's choice based lettings policy

Tenant and Resident Engagement

The different types of tenant and Resident Engagement


Your rent pays for the services we provide for example; repairs to your home.

Tenancy information

Bassetlaw District Council is dedicated to provide quality homes and neighbourhoods.

Caretaking Service

Come rain or shine our caretakers are out and about helping to keep your estates clean and tidy.


Leasehold ownership means that you have paid for the right to live in your flat or maisonette for a set period of time

Housing support service

The Housing support service provides advice, support and assistance to help you maintain your tenancy.

Make a Complaint

Making a complaint about the handling of a housing service issue

Carlton Wimpey Masterplan

Carlton Wimpey Masterplan

STAR survey

Survey of Tenants and Residents