Make a complaint - Housing tenants

If you are a Housing tenant and wish to make a complaint or suggestion about your property

 

Translation

If you require translation or interpretation of any of our services then please contact 01909 533533.

 

Our Promise to you .....

  • We will acknowledge receipt of your comment within 5 working days
  • We will answer all complaints/suggestions within 15 working days
  • We will use plain language
  • We will give you a contact name and telephone number

 

We will.....

  • Listen to you
  • Put things right if they go wrong
  • Take action as soon as possible at any stage
  • Keep you informed
  • Improve our services to meet with your needs

 

 


Last Updated on Friday, April 12, 2019

If you are a Housing tenant and wish to make a complaint or suggestion about your property

 

Translation

If you require translation or interpretation of any of our services then please contact 01909 533533.

 

Our Promise to you .....

  • We will acknowledge receipt of your comment within 5 working days
  • We will answer all complaints/suggestions within 15 working days
  • We will use plain language
  • We will give you a contact name and telephone number

 

We will.....

  • Listen to you
  • Put things right if they go wrong
  • Take action as soon as possible at any stage
  • Keep you informed
  • Improve our services to meet with your needs

Last Updated on Friday, April 12, 2019

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