Customer Services

Our 24-hour Automated Payment Line number has changed to 0161 621 2990. You can call this number to pay your Rent, Council Tax, Business Rates or Invoices at any time. Please note this change of telephone number for future use as the previous number is no longer in service.

Customer services information

Our customer services team and what they can help you with.

Customer Service Standards

Information on the Customer Standards at Bassetlaw District Council

Concessionary travel passes

Apply for a concessionary travel pass with Nottinghamshire County Council

Tell us once

The 'Tell Us Once' service allows you to save time & let us tell the correct organisations for you regarding births & deaths