Customer Services

Customer services information

Our customer services team and what they can help you with.

Customer Service Standards

Information on the Customer Standards at Bassetlaw District Council

Make a general enquiry

Should you wish to contact the council about something not covered on our website, please get in touch

Make a comment or suggestion

Make a comment or suggestion which may help to improve our services to you

Give a compliment

Give us a compliment when things go well.

Make a complaint

How to make a complaint, and the Council's formal complaints procedure.

Concessionary travel passes

Apply for a concessionary travel pass with Nottinghamshire County Council

Tell us once

The 'Tell Us Once' service allows you to save time & let us tell the correct organisations for you regarding births & deaths