Universal credit - Are you ready for Universal Credit

Universal Credit Full Service is now in force in the Bassetlaw* area.

  • It’s completely different to existing benefits
  • It’s paid in one single monthly payment
  • You'll have to wait several weeks for your first payment

Do you need help with using the internet or using a computer?

You'll be expected to claim Universal Credit online. This means you need access to a computer and be able to use the internet, or have someone you trust who can help you.

Can you provide valid identification?

You need to provide ID, for example a passport, driving licence or EEA national identity card and evidence of your address.

Do you use an account to manage your money?

Before you can claim Universal Credit, you need an account to receive payment. It can be a bank or building society account or an account with 2 Shires Community Bank.

How often are you paid (from work, tax credits or other benefits)?

Universal Credit is only paid once a month into your account.

You have to pay your bills, expenses and rent (if it’s included) out of your Universal Credit monthly payment so you need to plan your budget around it.

Do you pay rent, or is your rent paid on your behalf?

If your Universal Credit payment included help with rent and some service charges, you will have to pay it to your landlord yourself.

Are you married and living together, or living together with a partner?

You will normally only get one joint Universal Credit payment for you and your partner. You and your partner will need to agree whose account to have it paid in to.

Before you start, have as much of this information to hand as possible:

  • your postcode
  • your National Insurance number
  • your rent agreement (if you have one)
  • details of your savings or other capital
  • details of any income that's not from work, e.g. from an insurance plan
  • details of any other benefits you're getting
  • details of any children, including their Child Benefit numbers

If you have a partner you will also need their details

Don’t forget to make an appointment with your Job Coach, so your claim can start.

Find out about the help and support available to you.

*Some Newark area postcodes will roll out in May 2018. Please check with your Job Centre.



Last Updated on Wednesday, December 20, 2023