Our team of Rent Officers are here to help you with any issues you may have in paying your rent, as well as providing housing related benefit advice and assistance with making relevant applications.
We will handle your case with professionalism, sensitivity and in accordance with Data Protection legislation. In addition to negotiating rent arrears repayment plans, we can offer referrals to our Money Advice Team for in-depth debt or budgeting advice, as well as referrals to our Tenancy Sustainment Team for additional support and assistance in maintaining your tenancy.
You can contact your Rent Officer on the phone number and email addresses below for advice and support.
| Name and Role | Areas Covered and Contact Information |
|---|---|
|
Nicky Morris, Rents Team Leader
|
Telephone: 01909 535 124 Email: nicky.morris@bassetlaw.gov.uk Areas Covered: Central Retford - Spital Hill/St Saviours, London Road, Grove Street, Thrumpton, Elizabeth Gardens, Water Lane. East Retford Villages: Askham, Bole, Bothamsall, Clarborough, Clayworth, Cottam, Darlton, Dunham, East Markham, Elkesley, Hayton, Headon, Laneham, Normanton on Trent, North & South Leverton, Ragnall, Rampton, Stokeham, Sturton le Steeple, Treswell, Tuxford, West Drayton, Wheatley. |
|
Claire Wragg, Rent Arrears Officer
|
Telephone: 01909 533 192 Email: claire.wragg@bassetlaw.gov.uk Areas covered: Carlton, Harworth & Bircotes Villages: Costhorpe, Cuckney, Langold, Nether Langwith, Oldcotes, Rhodesia, Scrooby, Shireoaks, Styrrup, |
|
Teresa Rogers, Rent Arrears Officer
|
Telephone: 01909 533 428 Email: teresa.rodgers@bassetlaw.gov.uk Areas Covered: Prospect, Sandy Lane, Bracebridge/High Hoe Road, Garside Street, Keswick Road, Larwood, Sandhill Street & Godfreys Court, St Johns Court, Thievesdale, Valley Road & Gateford, Westgate. Villages: Blyth. |
|
Jordan Chamberlain, Rent Arrears Officer
|
Telephone: 01909 533 165 Email: jordan.chamberlain@bassetlaw.gov.uk Areas Covered: Manton, Kingston Road, Kilton & Rayton Spur, Lowtown, Netherton Road, Priory Estate & Vicars Walk, Sunnybank. |
|
Frankie West, Rent Arrears Officer
|
Telephone: 01909 499567 Email: Francesca.west@bassetlaw.gov.uk Areas Covered: Hallcroft & North Road Estate, Ordsall. Villages: Beckingham, Everton, Gringley on the Hill, Lound, Mattersey & Mattersey Thorpe, Misson, Misterton, Ranby, Ranskill, Sutton, Torworth, Walkeringham, West Stockwith. |
Last Updated on Friday, July 3, 2026