When something goes wrong in your home, you can be safe in the knowledge that our repairs and maintenance team will be there to put things right. We operate a repairs service 24 hours a day, 365 days a year.
If you think your repair is an Emergency, please call our Emergency and Urgent Repairs number: 0800 590 542
Emergency Gas Repairs - Sure Maintenance - 0800 083 3743
Report a Repair Online
- Repairs Portal - An online method of reporting non-emergency repairs. Using the Repairs Portal requires making an account. After signing up, you can self-diagnose a problem, book a repair, change or cancel appointments and see a summary of the work completed.
- Repairs Self-Service Form - An online method of reporting non-emergency repairs. An account is not required to use the Self-Service Form.
Useful Links
- Repairs policy - This document sets out in detail Bassetlaw District Council Housing’s policy for the delivery of a high quality and value for money repairs service.
- Rechargeable repairs - Examples of when we may recharge.
Last Updated on Thursday, February 19, 2026