Awaab's Law
Awaab's Law came into force on 27 October 2025. The regulations aim to prevent tragedies like the death of Awaab Ishak, a two-year-old boy who died due to mould exposure in his home.
We follow the timeframes in the regulations when dealing with damp and mould hazards that present a significant risk of harm to tenants. The regulations mean that we must:
- Investigate any potential emergency hazards and undertake relevant safety work as soon as is reasonably practicable. The investigation and work must both take place within 24 hours of us becoming aware of the hazard
- Investigate any potential significant hazards within 10 working days of becoming aware of them
- Produce a written summary of the investigation findings and provide this to the tenant within 3 working days of the conclusion of the investigation
- Undertake relevant safety work within 5 working days of the investigation concluding, if the investigation identifies a significant hazard
- Begin, or take steps to begin, any supplementary preventative work to prevent a significant or emergency hazard recurring within 5 working days of the investigation concluding, if the investigation identifies a significant or emergency hazard. If steps cannot be taken to begin work in 5 working days, this must be done as soon as possible, and work must be physically started within 12 weeks.
Our Damp, Mould and Condensation Inspection Team investigate issues through a full property survey and put steps in place to deal with any hazards identified. A letter containing the results of the survey and details of any works required will be sent to you following the survey.
Our Damp, Mould and Condensation Team will keep you updated throughout the process and provide information on how to keep you safe.
Last Updated on Monday, April 27, 2026