Information for residents wishing to return to their homes:
Nottinghamshire Police concluded their crime scene investigation at John Street on Friday but the wider investigation continues.
An internal cordon has been placed around the area of their investigation and residents whose homes are located within this cordon are not currently permitted to return to their homes.
Bassetlaw District Council Building Inspectors are working closely with Police and Fire Investigators and specialist contractors to assess the safety of the immediate buildings that were damaged by the explosion, and surrounding properties that have suffered damage as a result of the blast.
There are currently three unsafe buildings within this immediate location and the Police, Fire Service, specialist contractors and Building Inspectors are working in an extremely challenging environment.
For these reasons, residents within the internal cordon will not be able to return to their homes until all the buildings have been made safe and the Police investigation has concluded. We have been advised that this cordon could be in place for up to two weeks.
Emergency Accommodation:
Following a Major Incident being declared on Saturday evening, we were able to provide accommodation for around 50 people following the evacuation of 35 properties. We continue to provide emergency and temporary accommodation for residents who are not able to return to their homes or who have not been able to secure temporary accommodation through their landlords or insurers.
Crown Place Community Centre:
Ongoing support for residents of John Street can be accessed by contacting:
Bassetlaw District Council – 01909 533 533 (General advice - Monday to Friday, 9am to 5pm)
Bassetlaw District Council Housing – 0800 590 542 (Outside of working hours)
Nottinghamshire County Council – 0300 500 80 80 (Adult and Children’s Social Care and Household Support Fund)
Citizens Advice North Nottinghamshire – 0300 561 2800
From The Heart Charity welcome residents to their drop-in sessions at 48 Gateford Road, Monday to Friday, 10am to 3pm.
Further Support and Advice:
If you have been affected by this traumatic incident and feel that you may need any form of help and support, the following organisations may be able to help:
NHS: Contact your GP, call NHS 111 or visit www.NHS.uk
Samaritans – 08457 90 90 90
Nottingham and Nottinghamshire Talking Therapies - notts-talk.co.uk
NottAlone - nottalone.org.uk
Benefits and Universal Credit – Please contact DWP on 0800 3285 644 or Bassetlaw District Council on 01909 533 533 or visit www.bassetlaw.gov.uk/benefits/universal-credit
Council Tax - We will be offering Council Tax support and advice for residents of John Street who may not currently be able to return to their home. More information will be shared when it is available.
Citizens Advice North Nottinghamshire – Support and advice on a range of issues is being provided, including dealing with landlords, benefits and debt. Residents are advised to call 0300 561 2800.
Medical Advice – If you are unable to access your home and need essential medication, please urgently contact your GP or the most appropriate medical professionals.
Nottinghamshire County Council - 0300 500 80 80 or visit www.nottinghamshire.gov.uk
Power and Gas supplies have been restored to the surrounding areas. Further information and advice can be found at:
National Grid – Call 0808 164 2252 or visit www.nationalgrid.com
Cadent – 0800 111 999 or visit www.cadentgas.com
Collecting Post:
Royal Mail are storing the mail of people who currently cannot return to their homes. If you have been affected, you can visit the Royal Mail Sorting Office on Ryton Street to collect your mail. Please take a valid form of identification with you. For example, an up-to-date Drivers Licence, Passport, Photo ID (foreign national, bus pass, NHS), or bank card.
The Collection Office will be open between the hours of 8am and 10am on Tuesday, Wednesday, Thursday and 8am to 12noon on Saturday.
Memorials:
An area has been created for those people who wish to leave floral tributes or other items in remembrance. This is located on the grassed area in between John Street, Sime Street and Sandhill Street.
Road Closures:
Please be aware that 'Access Only' road closures and a Police cordon are currently in place around John Street, Sime Street and Cresswell Road. Please check for local diversions.
Street Cleaning and Refuse Collections:
Streets surrounding John Street that are outside the current Police cordon have been cleared of any debris by our Environment Services Team.
Recycling and refuse collections in this area will take place as normal.
If we have not been able to collect your bin due to any of the restrictions in place, please call 01909 533 533.
Last Updated on Tuesday, April 29, 2025