Job title: Voids Co-ordinator
Post reference: HSG1395P
Grade: Grade 6
Key requirements:
Priority 1 – Could not do the job without this
Priority 2 – Could not do the job without this, but provided have Priority 1 criteria, this could be developed in the job over an acceptable period
Priority 3 – Would enhance performance in the job, but is not essential
Qualifications
- NVQ Level 4 qualification in Housing or a Building-related field, or equivalent specific and relevant experience — or the ability to demonstrate experience and knowledge equivalent to working at this level in a similar environment. – Priority One
Knowledge
- Good knowledge of current housing issues and legislation, particularly in relation to the management and maintenance of empty properties. – Priority One
Experience
- Experience of managing and motivating teams. – Priority One
- Experience of using IT systems, including Microsoft Office and large management information systems e.g. Northgate. – Priority One
- Experience of building and maintaining relationships with key partners, including managing contracts – Priority One
Skills
- Ability to collect, prepare, and interpret detailed reports and complex data from IT systems for management use – Priority One
- Strong organisational, communication, and leadership skills to manage and prioritise workloads, chair meetings, and drive team performance – Priority One
- Ability to analyse void property progress, engage with contractors and stakeholders, and make decisive actions to ensure timely completion – Priority One
- Ability to work collaboratively across housing disciplines, handle stressful situations, support staff, and maintain a proactive, detail-focused approach - Priority One
Last Updated on Thursday, July 10, 2025