Job title: CCTV Advanced Operator
Responsible To: Control Room Manager
Special Arrangements: 24 hour, 7-day week cover is maintained, and 12-hour shifts are in operation. Postholders will be required to work 42 hours per week, on average, on a rotating shift system.
This post is subject to an enhanced Disclosure and Barring Service check and Police Vetting.
General Job Objective: To monitor and operate the CCTV cameras via the Control Room and provide an emergency response service via a radio and telephone network to both internal and external customers.
Specific Requirements: Be able to operate a joystick and computer keyboard. Be able to work under pressure in periods of intense activity, as part of a team.
Have clear, legible handwriting.
Key Tasks:
- To carry out the duties and responsibilities of the post in accordance with the Bassetlaw Town Centre CCTV Code of Practice and Operating Instructions, in order to maintain a secure and efficient CCTV surveillance system.
- To monitor and operate the CCTV cameras via the Control room.
- To liaise with other appropriate agencies and members of Council staff.
- To report immediately to the appropriate Police control room, any suspicious activities / incidents that occur, and provide support /commentary to the Police
- To record and maintain accurate reports of all specified actions / events and take the necessary action, depending on the type and nature of the event.
- To report, at the earliest appropriate time, to remote site keyholders / designated individuals, any suspicious activities / incidents that occur at that site, and record and maintain reports of all such actions.
- To maintain the integrity and confidentiality of the system at all times.
- To assist in displaying and exhibiting the CCTV operation to invited interested parties.
- To assist in the future development of the system and service.
- To undertake the laid down procedures for the release of vehicles from the Council’s car parks, including trying to verify vehicle ownership and notification of release requirements.
- To respond to alarms and notify the Markets Office to affect emergency release.
- To respond promptly to fire/burglar alarms and notify clients / keyholders to affect emergency response.
- To maintain voice contact over supplied radio equipment.
- To report any breach of procedures in the service to management.
- Any other duties commensurate with the grade and responsibility level of the post.
Last Updated on Monday, March 24, 2025