Bassetlaw District Council has partnered with the tenant engagement experts, TPAS, to ensure that its housing service standards align with the Social Housing White Paper Charter and consumer regulatory standard. The partnership allows the Council to make changes to improve how it delivers housing services to its tenants.
The partnership with TPAS also gives members of the Voices of Bassetlaw group access to an extensive training and knowledge resource centre, to help them review the Council's housing policy and procedures and influence service improvements. The training is delivered primarily via zoom and gives members knowledge about how social housing operates and insight into social housing policy, as well as a range of transferrable skills to help with future employment or higher education.
Last Updated on Thursday, February 8, 2024