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Homelessness

Homelessness Support in Bassetlaw

Our services are designed to meet the needs of any person who has reason to believe that they may be homeless or threatened with homelessness and will be homeless within 56 days.

If you are eligible for our help, we will advise on your housing options. You can contact us via the following:

What Happens When You Approach Us for Help

If we have reason to believe that you are homeless or at risk of becoming homeless, a Triage Officer will carry out an initial assessment. This officer will remain your point of contact until your case is allocated to a Housing Needs Officer.

We will provide support specific to your needs and depending on your circumstances we will: 

  • Assist you to stay in your home if it is possible 
  • Give advice and support for you to find a new home
  • Offer temporary accommodation if you meet the requirements.

We will prioritise the support in helping you rent another property privately, as this is the most realistic housing solution compared to a social housing property. Most people will be on the housing register for years before being offered a council tenancy due to limited stock available and rising demand. 

Documents We May Ask For

During triage, we may ask you to provide supporting information. You will normally have one week to supply this. Examples include:

  • Proof of ID, National Insurance number, and your current or last settled address
  • Bank statements and evidence of income
  • Documents explaining why you are homeless (e.g., eviction notice)
  • Relevant medical information
  • Contact details for any organisations supporting you
  • A completed social housing application
  • Your tenancy agreement and any legal documents related to your tenancy
  • A completed data declaration form

Once all required documents have been provided, your case will be allocated to a Housing Options Officer, who will work with you and any support agencies to prevent or resolve your homelessness.

At this stage, a full homelessness application will be completed. You will receive:

  • a Personalised Housing Plan (PHP), and
  • information about any duties BDC owes to you under homelessness law.

What we can do

Here are some examples that may be relative to you and why you might be homeless or at risk of homelessness within the next 56 days, if your reason isn't listed you can still make a homelessness application. 

Contact Us

You are street homeless

If you are worried about someone who is street homeless, please complete a Homelessness Application or contact us by email: housing.needs@bassetlaw.gov.uk. If the person is in immediate danger or needed medical assistance, please call 999.

To help someone who is street homeless, please use StreetLink. StreetLink is an independent organisation that works to locate those rough sleeping and collect their details for support from us and the outreach team. You will need the below when using StreetLink:

  • The person’s location
  • What time you saw them
  • A description of the person

The Street Outreach Team

The outreach team locate those that are street homeless on a weekly basis and are a main point of co-ordination between the person and supporting organisations. If you would like the team to check on an individual that is rough sleeping, or if you are rough sleeping yourself, please contact the team via nottinghamshiresot@frameworkha.org, by calling 0800 066 5356, or by texting ‘SOTN’ followed by your message to 80800.

SWEP – Severe Weather Emergency Provision

SWEP provides extra emergency accommodation when severe weather poses a danger to people sleeping rough.

If you are rough sleeping during SWEP activation:

  • You can attend the Salvation Army in Worksop up until 10:00pm, where a risk assessment and service agreement will be completed on arrival.
  • Bassetlaw District Council will announce SWEP activation through our communication channels and partner agencies.
  • No referral before 4:00pm is required - you can present directly while SWEP is in operation.

For further information on homelessness please visit Shelter’s website.

You have an eviction notice

If your landlord has issued you a Section 8

Your landlord might issue a Section 8 notice for the following reasons:

  • You owe at least 2 months’ rent
  • You owe some rent
  • If you keep paying your rent late

The court cannot usually stop an eviction if you still owe at least 2 months’ rent at the hearing. Visit section 8 the GOV.UK website for more information on how to get support.

Illegal eviction and harassment 

It is illegal for your landlord to harass or intimidate you into moving out of your home. This can include actions such as:

  • Changing the locks without notifying you
  • Stopping you from using part of your home
  • Threatening or physically harassing you to leave
  • Turning off access to services such as the water or energy supply

If you feel threatened or in danger, call the police on 999. If you think there is breach of the peace, but it is not an emergency, call 101.

Please complete a Homelessness Application so that our team can begin to assist you. 

You have been asked to leave home

If you have been asked to leave home by family or friends, we will look to assist by way of mediation. from a neutral position to resolve disagreements. 

In most cases these disagreements can be resolved by talking through the issue with a neutral person. It is rarely going to be the best outcome for you to become homeless.

If you are single, in good health and with no other vulnerabilities, it is unlikely that we will help you with housing if you are asked to leave your home. Often, when family and friends are advised of this possibility, they will consider letting you stay or return, rather than see you struggle as homeless.

But, if you are going to become homeless, it will be easier if you have some time to plan how and when you leave. 

If you have experienced a relationship breakdown, and your partner has asked you to leave the home. We will check that you are legally homeless and therefore entitled to help as you may have the right to remain in the home if you are:

  • A tenant or a joint tenant
  • Married or the civil partner of the tenant
  • Safe and reasonable for you (and any children you have) to live there

If you are under the age of 18, and can no longer live at home, please contact Child Social Services with Nottinghamshire County Council on 0300 500 80 80.

Please complete a Homelessness Application so that our team can begin to assist you. 

You are no longer safe at home because of domestic violence or abuse

If you are in immediate danger or there is an emergency call 999. If you are unable to speak, dial 55 and you will be transferred to the police.

If you are experiencing domestic abuse, you can make a homeless application in any local authority, even if you do not live there. You can apply as a homeless person if you can't stay in your home due to domestic violence. 

Domestic violence and abuse may include physical abuse, emotional, psychological abuse, sexual abuse, financial abuse and harassment. It can happen to people of any gender, sexuality, or age. If you're in fear of a partner, ex-partner or member of your family, you may be experiencing domestic abuse.

You can contact Nottinghamshire Women’s Aid, a commissioned specialist domestic abuse support provider for women, children and teenagers who live in Bassetlaw. To contact Women’s Aid in Bassetlaw please visit:

The Farr Centre
Chapel Walk
Westgate
Nottinghamshire
S80 1LR

Contact can be made via telephone on 01909 491330, email to enquiries@nottswa.org or via a 24hr freephone helpline on 0808 800 0340.

For men, and people who are LGBTQ+, you can contact Equation if you are experiencing abuse from a partner, or family member, and you are 18 years of age or over.

The service is open Monday to Friday, from 9.30am – 4.30pm, telephone 0800 995 6999 or email helpline@equation.org.uk  

Additionally, for 24/7 support, you can call the National Domestic Abuse Helpline for free. They will be able to advise you on your options including vacancies in refuges if you plan to leave or have left your home already.

Telephone: 0808 2000 247

Please complete a Homelessness Application so that our team can begin to assist you. 

Last Updated on Monday, July 27, 2026

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