Abandoned shopping trolleys can pose significant health and safety and environmental risks to the local area and its communities, including pedestrians, motorists and wildlife.
Abandoned shopping trolleys can also pollute waterways and increase the risk of flooding due to obstructed waterways.
What to do if you notice an abandoned trolley?
Retailers are responsible for removing their abandoned shopping trolleys from public areas.
If you notice an abandoned shopping trolley, you can report it on Trolleywise. This will alert your local Trolleywise collection team to attend and safely recover the trolley.
· Download the free Trolleywise App for your Android phone or iPhone
· Complete the online form on the Trolleywise website here
· Email trolleywise@wanzl.co.uk
· Call 0800 316 1241
If you spot an abandoned trolley obstructing a waterway, please contact the Environment Agency Incident hotline on 0800 807060.
Last Updated on Wednesday, July 29, 2026