Tenant and Resident Engagement - Tenant Engagement and Communication Survey

Tenant Engagement and Communication Survey

Since the beginning of the Coronavirus Pandemic and the subsequent lockdown period, we’ve all had to live our lives very differently which has made for a very challenging and often difficult time. As your landlord we’ve had to make some changes to our services and communicate with you in different ways, for example, via email, social media and our website.  

Unfortunately, during this time we have also had to close our buildings to the public, including community centres, suspend face-to-face appointments, and cancel all resident meetings.

We are now looking at how we start to re-engage with all of our tenants whilst still observing social distancing and other Government guidelines.

As part of this we are exploring the possibility of engaging and communicating with tenants in a more digital way.  The following survey will help us to establish the level of demand for digital services and the support we may need to put in place for tenants.

Thank you for taking the time to complete this short survey:


We are also currently asking tenants and residents how they would like to be involved with the Housing Service.

Should you wish to be an involved tenant, please complete our short survey that will tell us how you wish to engage with us in the future. For example, by being part of future consultation and tenant groups, helping us to promote tenants’ views, and having your say on housing services.



If you do not wish to be one of our involved tenants, but would like to keep up to date with the latest news and information from Bassetlaw District Council Housing, you can also;

Follow or Like our Facebook page at @BassetlawDCHousing

Sign up to our dedicated digital Housing or Residents Newsletter.




Last Updated on Friday, March 5, 2021