Residents urged to get in touch if they can’t pay Council Tax

Residents urged to get in touch if they can’t pay Council Tax

Residents who are behind with their Council Tax payments or those who are struggling to pay their bills are being asked to get in touch with Bassetlaw District Council to discuss their circumstances.

Each year, Bassetlaw Council sends out more than 53,000 bills in order to collect Council Tax, which is then distributed to other authorities to provide essential funding for vital services such as schools, adult and children’s social care, policing, the fire service and bin collections.

Residents who have not yet paid or have struggled to make payments up to 31st August 2020 will receive a reminder in the next few days that payment is due. These reminders have been delayed because of concerns about the affect the Coronavirus Pandemic may have had on residents’ household incomes.

Approximately 7,500 reminders will be sent out in the next few days to households who have outstanding payments. This is an increase of around 1,000 households when compared to the number of reminders that had been sent out between April and August last year.

Cllr Kevin Dukes, Cabinet Member for Corporate Services at Bassetlaw District Council, said: “We recognise that the last few months will have hit many households hard and we understand that some people have lost their jobs, or may have had their income reduced as a direct result of the Coronavirus Pandemic.

“These circumstances will ultimately give some households a difficult decision to make as to what bills they can pay. But we would like to ask households to get in touch with us as soon as possible so that we can discuss their circumstances. We are here to help and can provide assistance from our Money Advisors and explore other options around payments.

“While there will be many genuine cases in hardship, there will also be households who refuse to pay or who will try to take advantage of the current circumstances. The Council has a legal duty to collect this money which pays for essential services and allows authorities to respond to the Coronavirus Pandemic.”

Bassetlaw District Council receives just 8.67% of annual Council Tax with the rest being shared between Nottinghamshire County Council (68.02%), Nottinghamshire County Council Adult Social Care (6.52%), Nottinghamshire Police (11.14%), Nottinghamshire Fire and Rescue Service (3.95%), and Parish and Town Councils (1.71%).

If you are suffering exceptional hardship due to the impact of the Coronavirus Pandemic or due to another change in your circumstances, please contact our Council Tax Team who may be able to spread your outstanding payments over regular affordable instalments for the remainder of the financial year (up to March 2021). You can also speak to our Money Advisors who may be able to help you if you need to access benefits or the discretionary Council Tax hardship fund.

For Council Tax please call - 01909 533 234

For Money Advisors please call - 01909 533 744

You can email us at

You can also access our Council Tax services and make payments online.

Last Updated on Friday, December 18, 2020