Reopening our high streets

Guidance & Business Support


Recovery Guidelines for Retail Businesses

Bassetlaw District Council, in partnership with North Notts BID is working to help our town centres and local businesses to re-open safely. This is being supported by the Reopening High Streets Safely Fund.

This document contains information, guidance and contacts to assist retailers and businesses to be able to trade safely.

The Government have produced guidance to help employers, employees and the self-employed (external link) understand how to work safely during the coronavirus pandemic. There are eight different guides that cover a range of different types of work.

Five Steps to Working Safely

The Government has also published ‘5 Steps to working safely’ (external link) which are practical actions for businesses to take based on five main steps. There is also a series of Government Coronavirus: Working Safely webinars.

Step One - Carry out a COVID-19 risk assessment

Before restarting work you should ensure the safety of the workplace by:

  • carrying out a risk assessment in line with the HSE guidance (external link)
  • consulting with your workers or trade unions
  • sharing the results of the risk assessment with your workforce and on your website

Step Two - Develop cleaning, handwashing and hygiene procedures

You should increase the frequency of handwashing and surface cleaning by:

  • encouraging people to follow the guidance on hand washing and hygiene
  • providing hand sanitiser around the workplace, in addition to washrooms
  • frequently cleaning and disinfecting objects and surfaces that are touched regularly
  • enhancing cleaning for busy areas
  • setting clear use and cleaning guidance for toilets
  • providing hand drying facilities – either paper towels or electrical dryers

Step Three - Help people to work from home

You should take all reasonable steps to help people work from home by:

  • discussing home working arrangements
  • ensuring they have the right equipment, for example remote access to work systems
  • including them in all necessary communications
  • looking after their physical and mental wellbeing

Step Four - Maintain 2m social distancing, where possible

Where possible, you should maintain 2m between people by:

  • putting up signs to remind workers and visitors of social distancing guidance
  • avoiding sharing workstations
  • using floor tape or paint to mark areas to help people keep to a 2m distance
  • arranging one-way traffic through the workplace if possible
  • switching to seeing visitors by appointment only if possible

Step Five - Where people cannot be 2m apart, manage transmission risk

Where it’s not possible for people to be 2m apart, you should do everything practical to manage the transmission risk by:

  • considering whether an activity needs to continue for the business to operate
  • keeping the activity time involved as short as possible
  • using screens or barriers to separate people from each other
  • using back-to-back or side-to-side working whenever possible
  • staggering arrival and departure times
  • reducing the number of people each person has contact with by using ‘fixed teams or partnering’

Once you have carried out the five steps then you can display a signed copy of the COVID Secure poster (external link) in your window.

Useful Resources related to your workplace

Local Business Support

There is a range of business and financial support initiatives available to help businesses, with provision being introduced on a daily basis. A member of staff from the Council’s Economic Development Team and the North Notts BID will be visiting independent retailers in the coming weeks to offer advice, hear about any issues and ensure we can contact you. Support provided by North Notts BID has been directly commissioned by the Council and is separate to the work they deliver for North Notts BID members.

Bassetlaw District Council

The Council will be updating its social media accounts with town centre information over the coming days and weeks. You can follow us on Instagram, Facebook and Twitter. All platforms via: @bassetlawdc

North Notts BID

Retford Business Forum

Worksop Business Forum

  • Philip Jackson – Chair - 01909 262 263

D2N2 Growth Hub

Business and Financial Support

Useful Links for Retail Businesses

Council Services


Retford Market will reopen on Thursday 18th June, with trading hours from 8:30am until 4:00pm. The Market will then stand Thursdays and Saturdays. Worksop Market will reopen on Wednesday 24th June, with trading hours from 8:30am until 4:00pm. The Market will then stand Wednesdays and Fridays. Further details on other market days will be released in due course.


Parking enforcement re-commenced on the 15th June across all Council owned Car Parks. However, car parking charges remain suspended for all NHS and Social Care staff who have registered for the free parking permit. Our pay and display car parks operate a pay by phone scheme through RingGo. This allows shoppers to pay for parking remotely, reminds them when their parking is due to expire and allows them to top-up your parking.

Download the RingGo app, then register for an account. Full details are available on our RingGo phone parking payments page.

Community Safety

The Council’s Community Safety Team aims to create safe, secure and accessible locations where crime and disorder, and the fear of crime do not undermine people’s quality of life that is currently influenced by COVID-19 pandemic and lockdown measures.

The Community Safety Team encourages the use of natural surveillance of publicly accessible spaces from buildings at their lower floors by retailers and businesses. We recommend that town centre businesses engage with the North Notts BID Ambassadors who will be explaining the changes that are taking place within the town centres to residents, shoppers and visitors. The Community Safety Team would be grateful for regular updates and feedback from businesses and this can be submitted by email to:

The Community Safety Team will feedback to the business community on the level and nature of the action undertaken in the town centres on a regular basis. If you have concerns about a community safety issue please contact Gerald Connor, Community Safety Team & Safeguarding Manager.

Environmental Health

With shops and businesses starting to re-open as part of the Covid-19 recovery programme, there is a requirement to risk assess working practices and premises to incorporate government guidance to protect the public and employees. The following key considerations can promote the safe reopening and operation of your business. This list is not exhaustive and will differ depending on your specific business and premises layout.

  • Implement social distancing arrangements for the public and employees covering all parts of the business premises, and prominently display social distancing information around the building
  • Ensure social distancing arrangements outside do not cause a problem for other premises or obstruct the street
  • Ensure that staff have access to personal protection measures, including hand gel, face coverings and screens around checkouts, and are aware of and fully understand the control measures in place
  • Determine the minimum number of employees needed on the premises to operate safely and effectively
  • Identify how many people can safely occupy the premises to maintain effective social distancing
  • Consider how you will deal with surfaces that staff and customers touch, including stock
  • Make sure your premises are well ventilated
  • Inspect your premises before opening for signs of pest activity or damage
  • Check for Legionella bacteria any water supplies or air conditioning units, which may have been turned off for a while

Employers and workers should always come together to resolve issues. If the Council’s Environmental Health department identifies employers not complying with legislation and guidance to control public health risks, we could take action. This could range from simply offering advice to issuing enforcement notices to secure improvements.

To contact Environment Health call 01909 533 219 or

Last Updated on Tuesday, June 8, 2021