Help for businesses during coronavirus

Government support

The government has set out a package of temporary, timely and targeted measures to support public services, people and businesses through this period of disruption caused by COVID-19.

This includes a package of measures to support businesses including:

  • a Coronavirus Job Retention Scheme
  • deferring VAT and Income Tax payments
  • a Statutory Sick Pay relief package for small and medium sized businesses (SMEs)
  • a 12-month business rates holiday for all retail, hospitality, leisure and nursery businesses in England. This will benefit around 500 business across the District. We will rebill eligible business with a zero bill for 2020/21. We will process this automatically; businesses do not need to do anything. If you receive a bill and think that it is incorrect, please contact our Business Rates Unit on 01909 533460. Please bear with us as we experiencing a high volume of calls at this time.
  • small business grant funding of £10,000 for all business in receipt of small business rate relief or rural rate relief
  • £10,000 grant per business in the Retail, Hospitality, and Leisure Sector with rateable value of 15k or less
    (Please note, if businesses fall within both of the above categories, the maximum grant eligible will be £10,000
  • grant funding of £25,000 for retail, hospitality and leisure businesses with property with a rateable value between 15,001 and 50,999


We will receive the Government funding for these grants on 1st April. These grants are not open for application. If your business qualifies for one of the above grants, we will be organising payments. In order for us to do this we ask that you provide important information so we can issue the grants without delay. This important information including payment information can be provided by submitting your details via our online form.



There are around 2000 businesses eligible for the £10,000 grant and around 300 eligible for the grant of £25,000 in Bassetlaw. We expect grants to arrive in business bank accounts from 3rd April, subject to receipt of information. These grants are per property. Businesses that are liable for rates at two or more properties meeting the eligibility criteria will receive payments for each liability.

PLEASE NOTE: We are working through online registrations and payments have started to be issued to eligible businesses. Please only call/message the Council if you have not heard anything from us within 14 days.

Business support

COVID-19: Support for businesses Government guidance

For the latest business advice and support through the disruption caused by COVID-19.

Government Business Support – Support available to businesses about the financial support available, how to claim your employee’s wages through the Coronavirus Job Retention Scheme and how to apply for a grant if you are self-employed.

Advice to existing food businesses - Safe delivery, takeaway and food collection

Helpful guidance on our Environmental Health page of our website has been put together for you, should you be considering this change to your food business.

Approved Council Suppliers

If you are one of the Council’s approved suppliers and are wishing to submit an invoice, please submit this to us by email and quote the Purchase Order reference number. Unfortunately at this time, and in order to process payments in a timely manner, we are unable to accept paper invoices.

Please send all invoices to -

Further advice

  • Information from our Business Rates team.
  • Webinars from HMRC - HMRC are delivering a programme of webinars on measure to support employers, employees and the self-employed.
  • The East Midlands Chamber have created a Coronavirus hub on their website which is updated daily with the latest developments and new financial measures. 
  • The D2N2 Growth Hub and D2N2 LEP have coronavirus webpages showing all available support and links to find out more and access it, including a Redeployment Triage Service from D2N2 LEP.
  • British Independent Retailers Association has a webpage containing advice for employers on health and safety advice and employment law.
  • The Federation of Small Business has a webpage which consists of various forms of advice to small business about coronavirus.
  • The Chartered Institute for Personnel and Development has produced a fact sheet, which sets out how employers should respond to the threat from coronavirus.
  • HMRC has launched a tax helpline to provide guidance to businesses concerned about paying their tax due to the impact of coronavirus. Further details can be found online or the number is 0800 0159 559.
  • Companies House has produced guidance for if your business has been impacted by coronavirus and you need more time to file your accounts.
  • The Department for Trade and Transport, along with Public Health England have produced specific advice for the transport sector.
  • The Coronavirus Business Interruption Loan Scheme offering loans of up to £5 million for SMEs through the British Business Bank.
  • new lending facility from the Bank of England to help support liquidity among larger firms, helping them bridge coronavirus disruption to their cash flows through loans

Contact us for further information

If you require further information then please email us. Be sure to include your name, business name, email address, contact number and nature of your enquiry/concern/what support you require. We will get back to you as soon as possible.

Last Updated on Thursday, April 9, 2020