Test and trace support payment

The Government have announced a new financial package to support and enforce self-isolation (External link)

In some circumstances, if you are required by law to self-isolate from the 28 of September you may be supported by a payment of £500, payable from Bassetlaw District Council. 

Information about the scheme

Who can get the Test and Trace Support Payment?

To get the Test and Trace Support Payment, you must be:

  • Have been told to self-isolate by NHS Test and Trace either because they’ve tested positive for coronavirus or have recently been in close contact with someone who has tested positive, completed the contact tracing journey and obtained the 8 digit account ID
  • employed or self-employed (but not on furlough)
  • unable to work from home and will lose income as a result and
  • currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit.

How much is the payment?

You may be supported by a lump sum payment of £500

Will this payment be taxed?

This payment will be subject to income tax. It will not be subject to National Insurance contributions.

How long will this be in place for?

The scheme will run until 30 September 2021.

When will this come into force?

These changes came into effect on 28 September 2020, alongside the legal duty to self-isolate. Individuals who are eligible prior to that date will be able to make a backdated claim.

To apply please complete the Test and Trace support payment claim form.

Discretionary Scheme

In addition to the above scheme, the Council has developed a discretionary scheme that may assist if you meet the following criteria:

have been told to stay at home and self-isolate by NHS Test and Trace, either because they have tested positive for coronavirus or have recently been in close contact with someone who has tested positive;

  • are employed or self-employed;
  • have been told to self-isolate by NHS Test and Trace on or after 28 September 2020, completed the contact tracing journey and obtained the 8 digit account ID;
  • are employed or self-employed (but not on furlough);
  • are unable to work from home and will lose income as a result.
  • are not currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit;
  • have savings of less than £1,000,
  • are on a low income (average gross weekly pay of less than £305.20 per week but more than £95.85 per week), and
  • will suffer financial hardship as a result of not being able to work while they are self-isolating (reduction in income due to self-isolation of more than 50% of the applicants gross pay). 

Important change to the Test and Trace Support Payment scheme with effect from 8 March 2021 

With effect from the 8 March 2021, you may be entitled to the Test and Trace Support Payment if you are a parent or guardian who is not legally required to self-isolate but you need to take time off work to care for a child or young person who is. To be entitled to a payment you must meet the criteria for either the main or discretionary scheme as set out above, except that you are not required to have your own 8 digit account ID and must meet the criteria below:

  • be the parent or guardian of a child or young person in the same household and need to take time off work to care for them which they self-isolate. This is limited to one parent or guardian per household for the child or young person’s self-isolation period.
  • The child or young person:
    • is aged 15 or under (or 25 or under with an Education, Health and Care Plan(EHC)) and normally attends an education or childcare setting.
    • Has been told to self-isolate by NHS Test and Trace or by their education or childcare setting because they have been identified as a close contact of someone who has tested positive for COVID-19.

How can I apply?

You can apply online using the Test and trace support payment application form. Please note that your application will be subject to the privacy notice details above. 

For more details, view the Test and Trace Discretionary Policy.

Please note that with effect from the 8 March 2021 the time limit for applying is 42 days from, and including, your first day of isolation as confirmed by NHS Test and Trace.


Last Updated on Thursday, July 1, 2021