Council services over the Christmas period

Over the Christmas period we will be reducing the number of services that we offer to just a few essential and emergency services.

The Council Offices will be shut from 15:00 on Christmas Eve (24th December) and will be shut as normal between Christmas Day (25th December) and Bank Holiday Monday on 28th December, as well as being shut on New Year's Day (1st January).

We will also be closing our offices and reducing our services between Tuesday 29th December and Thursday 31st December, with services returning to normal on Monday 4th January. 

During this time, we will have emergency staff in place. However, please only contact us if your enquiry is urgent or an emergency.

Please call 01909 534 999 for the following services:

  • Homelessness
  • Building Control
  • Community Safety

Please call 0800 590 542 for the following services:

  • Housing - Emergency Repairs Only
  • Lifeline Service

Please call 0300 456 4546 for Adult Social Care, Children and Young People’s Services.

If you need to talk to us about something else, or if you have missed your bin collection, please contact us on Monday 4th January 2021.

You may also find the answer to your enquiry on our website. Just use the search box on any page.

Helpful information over Christmas


Merry Christmas and a Happy New Year!

Last Updated on Tuesday, December 22, 2020