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How do I claim Housing Benefit and Council Tax Benefit?

If you are under 60yrs and claim Income Support or Job Seekers Allowance  or Incapacity Benefit,the Jobcentre Plus  will complete a form at your appointment with them, for you to claim Housing Benefit and Council Tax Benefit at the same time. 

To contact Jobcentre Plus to make a claim, phone 0845 600 4258 (textphone 0845 600 4261).

 

If you are over 60yrs, you can make a claim for Housing Benefit and Council Tax Benefit at the same time as claiming Pension Credit, with The Pension Service. They will help you to complete a shorter form or you will be able to claim over the phone. To contact the Pension Service, to claim, phone 0845 60 60 265 (textphone 0845 60 60 285).

 

If you have not claimed any of the above benefits and are on a low income, you can claim Housing Benefit directly at the Council or with your Housing Manager if you are a A1 Housing tenant.

 

You need to fill in a new claim form  and provide evidence of your identity, National Insurance Number(s) and income, when you claim.You can get the claim form by contacting us using the details below or download a form from the "Form  & Leaflets Downloads" page.

 

  Photo of a female receptionist

  • Telephone 01909 533157 (textphone 01909 533214) and we will send you a form

 

  • Pick up a form at any of the Council's One stop Shops or Harworth Area office between 8.40am and 5.00pm.

 

 

 

  • Make an appointment with an advisor to help you claim by phoning 01909 533198 for an appointment at Worksop, 01777 713808 for an appointment at Retford or 01302 743935 for Harworth.

 

  • Alternatively, if you are unable to get to one of our offices, contact 01777 713855 to arrange a home visit to help you claim

 

  • For A1 Housing tenants you can get help to claim from your Housing Manager

 

  • There are also Video links at Village locations in Bassetlaw where you can make a claim, with help from an advisor on screen.

 

You can find out where your nearest HelpPoint is by checking the Customer Services pages or clicking on the picture below.

HelpPoint link

 

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