Community Trigger Request Form

What is a Community Trigger?

The Community Trigger (CT) is introduced by the Anti-Social Behaviour Crime and Policing Act, 2014. It gives victims and communities the right to request a review of their anti-social behaviour complaints and brings agencies together to take a joined up, problem solving approach to find a solution. If a CT submission meets the defined threshold, a case review will be undertaken by the local Community Safety Partnership (CSP). Agencies will share information, review what action has been taken and decide whether additional actions are possible.

You can submit a Community Trigger request if:

  1. You have reported three times in the last six months separate, but related, anti-social incidents to agencies and the problem persists, or
  2. You are aware that other people in the local community have reported separate, but related, anti-social incidents to agencies in the last six months and the problem persists.

The trigger will be started if five or more individuals have made separate, but related reports over a six month period.

Please note: a qualifying complaint of ASB is if the complaint is made within the period of one month beginning with the date on which the behaviour is alleged to have occurred.

You cannot submit a Community Trigger request if:

  • The agency/agencies involved have given you a time-frame for actions to be completed and this has not yet expired.
  • The agency/agencies involved have taken action but you are unhappy with the conduct of a particular agency. This should be directed back to senior officers within the relevant agency dealing with the issue and dealt with through their usual complaints procedure.

What is Anti-Social Behaviour?

Anti-social behaviour is a broad term used to describe the day-to-day incidents of crime, nuisance and disorder that make many people’s lives a misery – from litter and vandalism, to public drunkenness or aggressive dogs, to noisy or abusive neighbours. Such a wide range of behaviours means that responsibility for dealing with anti-social behaviour is shared between a number of agencies, particularly the police, councils and social landlords.

Who will deal with my Community Trigger submission?

Your Community Trigger submission will be dealt with by your local Community Safety Partnership which is made up of a number of agencies including:

  • District or Borough Council
  • Nottinghamshire Police
  • Other agencies or organisations determined locally, for example, the local social housing provider.

When will I get a response?

We will confirm receipt of your Community Trigger request within 3 working days of your submission.

Appeal Process

Should the ASB victim(s) be not content with the outcome of a case review, a community triggermay only be escalated to the Commissioner’s office where one of the following measures is satisfied:

  1. The community trigger review has failed to consider a relevant process, policy or protocol;
  2. The community trigger review has failed to consider relevant factual information.

The role of the Office of the Police and Crime Commissioner will be to consider due process and ensure that the Community Safety Partnership has properly and effectively undertaken a review. In considering a community trigger escalation the Office of the Police and Crime Commissioner can either:

  1. Uphold the appeal and refer the case back to the Community Safety Partnership asking them to consider a particular process, policy or protocol not previously considered;
  2. Determine that the Community Safety Partnership has reviewed the case, considering all relevant policies, process and protocols satisfactory in line with its Community Trigger Procedure.

A community trigger review cannot be escalated where a complainant is dissatisfied that a particular agency has not utilised a particular enforcement tool and where it has been established through the review that appropriate consideration has been given to the use of that tool but, having consideration of the facts and relevant protocols, that agency has determined that it would not be appropriate to utilise the enforcement tool.

The appeal process will essentially be a desk top review and will not involve hearings or meetings with victims although the Commissioner may consider meeting with victims in exceptional circumstances. The Commissioner’s appeal process will be subject to periodic review to ensure that victims interests are adequately considered. The current Appeal Process can be found on his web site