Retford Shopmobility


Shopmobility is a free service provided by Bassetlaw Distict Council which is available to anyone who has limited mobility. This could be through a long or short term physical impairment or illness an accident or advancing age.

The scheme enables disabled people to loan a scooter or wheelchair to travel around the Town Centre within the boundary limit.

How To Become A Member

You will be asked to complete a simple registration form. For this you will need to:

  • Bring two forms of identification
  • Payment of £7.00
  • Have your photograph taken for the membership card

You will need to Register For Shopmobility Membership. This can be done beforehand, whilst you are at home, or you call in at one of the Shopmobility sites where you can fill one in. 


  • Address: Chancery Lane Car Park, Retford, Notts
  • Telephone: 01777 705432
  • Opening times: 9.00am - 4.00pm, Tuesday to Saturday.

Retford Bus Station

The Retford Bus Station Shopmobility provides scooters and wheelchairs for people who travel by bus. You will need to become a member of Shopmobility.

Staff at the Bus Station Reception will advise you how to do this, there will be a charge of £7.00 payable at Retford Shopmobility for your photograph for the membership card.

The scooters at Retford Bus Station cannot be booked in advance. It is on availability on the day. The equipment can be hired for a period of two hours.

  • Telephone: 01777 708754, Monday to Saturday, 9.00 am - 4.00 pm.

How To Make Your Booking

Please telephone our office to make sure that a scooter/wheelchair is available on 01777 705432. The equipment may be booked for two hours maximum or longer if the equipment is available on quieter days. Please book in advance to avoid disappointment.

If you no longer require a scooter/wheelchair that has been booked, please be kind enough to give us a cancellation call.

Using The Equipment

Our staff will ensure that you have full training before going out with the equipment. You will be required to sign training and insurance forms.

You are advised that certain makes of scooter have a weight carrying limit, which are displayed in the individual ShopMobility Unit. The overloading of vehicles is prohibited, and results in invalidation of insurance cover. The client should inform the member of staff on duty, if they think there may be the risk of overloading. Failure to do so will result in termination of membership. The issuing of scooters to individuals is according to the discretion of the ShopMobility Assistant.

Car Parking

There is parking for Disabled Badge Holders outside the ShopMobility Unit, Chancery Lane Car Park in Retford.