Help Points

  • Contacting your local services (including benefits, housing, council tax, planning, education, welfare rights and general advice) has now been made easier
  • Working with Community Groups, Parish Councils, Rural Community Action Nottinghamshire and Bassetlaw Citizens Advice Bureau.
  • A network of video access points have been established around Bassetlaw.
  • You can talk directly to Bassetlaw District Council staff.
  • No computer skills needed

Simply open the door, take a seat, touch the screen and you are ready to go!...Let us do the work for you!

  • A free service
  • Immediate help to fill in forms
  • Talk directly to Council Staff (other services available soon) and see who you are talking to
  • Your forms are sent immediately - no need for stamps
  • Friendly local help if needed
  • You can send us other documents (such as birth certificates) and keep your original
  • You get a record that the information has been sent
  • Private and confidential
  • No need to travel

Do you want to know more?

View our leaflet and a map of available help points

We would like to thank everyone involved for their support, in particular...

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