What is Council Tax?

Council Tax is the way that Council's raise money to pay for services such as refuse collection, education, social services, libraries, planning, community safety, policing, fire and rescue services and much more.  Council Tax is a charge on domestic dwellings for example houses, flats and bungalows.

In this section you will find your Council Tax 2013/14 information, Council Tax Help and Advice, FAQs (Frequently Asked Questions), How to Pay, Who is Responsible and the latest news in Council Tax.

There are some changes to discounts and exemptions awarded to short/long term empty properties, if you own/rent a property and it's empty in the short or long term, even if furnished any discounts or exemptions you have received in the past may have changed.

Have a look at some further information on empty property changes.

Have a look at our 'Money Maze leaflet'

The current financial climate and on-going economic recession is causing financial hardship for residents across the district and people are finding it harder to make ends meet.

The Money maze leaflet offers information and help with Council Tax and other debts.

Contact the Council Tax department

If you need to contact the Council Tax department for any reason, then please either telephone 01909 533234, email customer.services@bassetlaw.gov.uk or fax 01777 713814.

In Council Tax, we want to make sure our information is accessible to all.  Therefore the information we have can be made available in either:

• Large Print
• Braille
• Audio Cassette
• Minicom telephones
• Sign Language interpreters
• Induction Loop facilities

For those whose first language is not English, assistance can be obtained from the Council's translation and interpretation service. The telephone number is 01777 713885 and is a 24hr service.

Personal callers are welcome at the offices shown below. Our opening hours for the Worksop and Retford Offices are 8:40 am - 5:00 pm Monday to Friday.