• Policies and procedures for conducting council business - The Council's Constitution.

• Policies and procedures for delivering our services - For example Service Charters and Equality and Diversity Schemes.

• Policies and procedures about the recruitment and employment of staff - For example, information about current Jobs and vacancies, Equality and Diversity information, Equal opportunities policy, and health and safety information.

• Customer service - For example Service Charters and Complaints information.

• Records management and personal data policies - For example Data Protection information.

• Charging regimes and policies - For example Licensing Fees and Charges, Building Control Charges, Local Land Charges.

Council's Policies and Procedures

• Council's Constitution
• Forward Plan

Planning and Building Policies and Procedures

• Planning Complaint Procedure
• Building Control Advice
• Planning Applications
• Planning Weekly List of Applications
• Planning Policy
• Conservation & Heritage
• High Hedges
• Planning Forms to Download
• Building Regulations Forms to Download
• Public Speaking at Planning Committee
• Trees and Hedgerows

Procurement

• Procurement Strategy

Freedom of information and data protection

• Freedom of Information Procedure
• Data Protection Procedure

Customer Services

• Customer Standards
• Complaints, Compliments and Suggestions

Equality and Diversity

• Diversity and Equality Policy
• Single Equality Scheme

Human Resources

• Recruitment and employment procedures

Charging Regimes and Policies

• Licensing Fees - pdf document
• Building Control Fees - pdf document
• Local Land Charges Fees
• Freedom of Information Charges