Following a report of a possible scam in Bassetlaw, the District Council is warning householders to be on their guard for bogus offers of cavity wall and loft insulation.

The Council’s Housing Information Officer, Gemma French, said “ The Council are running a scheme called Warmstreets in partnership with Apex Carbon Solutions to help householders reduce their energy bills and combat fuel poverty by installing cavity wall and loft insulation to private properties.

“Unfortunately, an elderly couple were approached by bogus callers claiming to represent Warmstreets and took £60 as an upfront payment for cavity wall and loft insulation. They did not return to carry out the work.

“Bassetlaw Warmstreets contractors will always provide Identification as well as a phone number for the Council so that householders can check the legitimacy of the scheme.

“Bassetlaw Warmstreets will never ask for upfront payment or pressurise households to take part in the scheme”

For further information on the Scheme please contact either Gemma French at Bassetlaw Council on 01909 534547 or Warmstreets on Freephone 0800 043 9569.