Did You Know...

• That face to face contact with your local services and advice is now available in your local community...
• Contacting your local services (including benefits, housing, council tax, planning, education, welfare rights and general advice) has now been made easier
• Working with Community Groups, Parish Councils, Rural Community Action Nottinghamshire and Bassetlaw Citizens Advice Bureau.
• A network of video access points have been established around Bassetlaw.
• You can talk directly to Bassetlaw District Council staff.
• No computer skills needed

Simply open the door, take a seat, touch the screen and you are ready to go!...Let us do the work for you! 

• A free service
• Immediate help to fill in forms
• Talk directly to Council Staff (other services available soon) and see who you are talking to
• Your forms are sent immediately - no need for stamps
• Friendly local help if needed
• You can send us other documents (such as birth certificates) and keep your original
• You get a record that the information has been sent
• Private and confidential
• No need to travel

Do you want to know more?

View our leaflet and a map of available help points here

Email us at: customer.services@bassetlaw.gov.uk

We would like to thank everyone involved for their support, in particular...