• General Enquiries
• Office Locations
• Leisure Centres
• A1 Housing
• Bassetlaw District Council Contact Numbers
• Useful External Contact Details

For general enquiries

• Worksop:01909 533533

We take calls from 8am to 8pm, Weekdays and on 8am to 12noon, Saturdays.

For emergencies outside of the above times or bank holidays etc then please use our out of hours emergency number: 01909 534999 (for emergency use only during evenings, weekends, bank holidays, etc when the offices are closed).

Fax: 01909 501758

SMS Text: Find out how to send SMS Texts with your questions to the Council

Email: customer.services@bassetlaw.gov.uk

You can also fill in our contact us online form regarding any matter concerning Council services.

Our offices are based at

Worksop

Queens Buildings, Potter Street, Worksop, Notts, S80 2AH. Direction/Location map for Worksop (pdf 356kb).  Opening times: 8:40am until 5:00pm.

View the map and directions to Queen's Buildings/Town Hall.

Retford

17B The Square, Retford, Notts, DN22 6DB.  Direction/Location map for Retford (pdf 340kb) Opening times: 8:40am until 5:00pm. 

View the map and directions to Retford Town Hall.

Carlton Forest House

Carlton Forest House/West House, Carlton Forest, 100 Acre Lane, Carlton in Lindrick

Nr Worksop, Notts, S81 0TS.  Direction/Location map for Carlton Forest House. (pdf 548kb)

View the map and directions to Carlton Forest Depot.

All our offices are open from: 8:40am until 5:00pm, Monday to Friday (except on Bank Holidays)

back to top

Leisure Centres

Contact any of our three Leisure Centres or Golf Club to enquire about what activities are on offer or to book an activity.  Please note that our leisure facilities are run on our behalf by Barnsley Premier Leisure (BPL).

• Worksop Leisure Centre, Valley Road, Worksop, S81 7EN. Tel 01909 473937
• Retford Leisure Centre, Old Hall Drive, Retford, DN22 7EA.  Tel: 01777 706500
• Bircotes Leisure Centre, Whitehouse Road, Bircotes, DN11 8EF.  Tel: 01302 743979
• Kilton Forest Golf Club, Blyth Road, Worksop, S81 0TL. Tel: 01909 486563 

A1 Housing

You can contact A1 Housing on the following numbers:

• Freephone Repairs and Contact Centre: 0800 590542

• Out of hours emergencies: 0800 590542
• Text message: 07725 768 444
• Minicom: 01909 533214 or 01777 713820

Useful Contact Numbers for Bassetlaw District Council

• Benefits - 01909 533710 or 01909 533287 or 01777 713855
• Benefit Fraud - 01909 533731
• Building Control - 01909 533292
• Business Rates - 01909 533460
• Council Tax - 01909 533234
• Customer Services - 01909 533198 or 01777 713808
• Environmental Health - 01909 533219 or 01777 713764
• Human Resources (Personnel) - 01909 534136
• Licensing - 01909 533283
• Media (Public Relations) - 01909 533497 or 01909 533726
• Planning Services and Development Control - 01909 535149
• Recycling/Refuse Collection - 01909 534501  

To email the Council please send to customer.services@bassetlaw.gov.uk.

If you can't find the relevant section you are looking for in the list above then please try our extensive A to Z section which will take you to relevant webpages and may also provide information that will answer your enquiry for you.

Site Errors

• To report errors or broken links on the web site please email the web team at web.support@bassetlaw.gov.uk.

Comments, Compliments and Complaints

• Make a comment, compliment or complaint about Bassetlaw's services.

Councillors

• To contact your local councillor, find their details on the Find Your Councillor pages.

   

  back to top

Useful External Contact Details

Highways Department (Nottinghamshire County Council)

For information on street lighting/highway/footpath/carriageway/potholes/how to report a road problem/gritting.  If you wish to contact the County Council, then please Tel: 0300 500 8080 or email enquiries@nottscc.gov.uk.