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1.
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Project Title
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Community Centres – Your Views
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2.
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Corporate Plan Link
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Customer Satisfaction
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3.
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Project Objectives
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To gauge views on how important residents feel the Community
Centres are and what would make them more likely to use them to
maximise the potential of the centres.
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4.
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Level of public impact:
- Inform
- Consult
- Involve
- Collaborate
- Empower
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- Consult
- Involve
- Collaborate
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5.
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Carried out by
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BDC Staff
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6.
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Is this developmental (forward looking) or
internal service specific activity (assessing service quality)?
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Developmental
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7.
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Anticipated Benefits of carrying out this work: where & how
will it make a difference?
- Strategic
- Operational
- Tactical
- Unknown
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Strategic and operational
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| 8. |
Lead Officer |
Sarah Carter |
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9.
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Start & End Dates
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12 September 2011 – 30 September
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10.
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Methods to be used:
- Face to Face
- Survey
- Focus group
- Other
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Surveys located at 5 Community Centres for a period of 2 weeks
to gauge the views of users, plus on-line survey for all.
The question are also planned to appear in the forthcoming
citizens’ panel survey to gauge the views of residents across the
district.
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11.
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Target group/geographical area/numbers
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Groups that use the centres, all other residents and citizens
panellists.
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12.
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Project Status
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Completed - Report
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13.
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Consultation language (English, Urdu etc)
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English
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14.
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Equality Impact completed (EIA)?
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Yes |
Last Updated - 11/11/2011